HCS 370 Week 4 Impact of Organizational Structure and Communication

HCS 370 Week 4 Impact of Organizational Structure and Communication

Impact of Organizational Structure Communication

Explain how organizational behavior is influenced by organizational structure.

The way people are put together to accomplish work is called organizational structure. It lays out connections among a business’ supervisors and laborers, giving them a position to complete liabilities. There are many different kinds of basic configurations, and the owner of a small business decides which one to use based on how it will likely affect work activities. Knowing how each structure influences employee behavior enables a small business owner to select the one that produces the best work culture for achieving her strategic goals. Grouping people in a certain way either elicits or prevents particular behaviors.


The outcome of the functional structure is called “mechanistic.” It’s described by a hierarchical power: hierarchy, with authority to make decisions elevated to the highest possible level. Many standards exist to keep things running as per an anticipated request. Individuals cooperate as per capability; sales reps cooperate on deals. For instance, Employees color within the lines, becoming proficient and efficient at their jobs but exhibiting little creativity as a result of performing standardized, narrow jobs under management control and rules. The structure makes followers and prevents initiative. The functional structure is used by the military and most small businesses.

HCS 370 Week 4 Impact of Organizational Structure and Communication


The group structure delivers a much free working environment. By utilizing dynamic employee teams that are in charge of the company’s projects and goals, this organic structure can change as needed. Employees are given authority decentralized and are pushed down to them, who respond with initiative, creativity, and enthusiasm. As a result, it has fewer managers, possibly just the owner, who is in charge of all of the teams. Occupations aren’t normalized, and this influences assurance; fulfillment increments as occupation specialization diminishes. Efficiency also suffers when specialization is reduced. Imaginative ventures might utilize the group design to great impact.


It makes sense to divide employees into groups that focus on a single issue when a company has different client groups, product lines, or locations. Since each division has authority over its concern, doing so naturally decentralizes power. Without a doubt, every division works as an independent company unit, and directors answer by figuring out how to act like pioneers.


Redundancy is inevitable because of the divisional structure; Equipment for each division is required. Instead, a company might use a matrix structure to combine the divisional and functional structures. Divisional managers then recruit employees from various functional areas to collaborate on divisional projects in teams under the permanent functional structure. While responding to various market concerns, this matrix retains some of the functional structure’s efficiency and some of the flexibility of the team model. Although divisional and functional managers can become territorial and competitive, there is a built-in risk of conflict, and employees may dislike being caught between two bosses and having to answer to both of them.

HCS 370 Week 4 Impact of Organizational Structure and Communication

Other disputes: 

Both the divisional and useful designs isolate worker gatherings, which can prompt separate ways of behaving. It is possible for employees in various departments to become hostile, if not hostile, to the concerns of other areas that put their own well-being ahead of the company’s. Interdepartmental cohesion suffers as a result of uncooperative behavior. The group structure, in the interim, lives and kicks the bucket in the capacity of colleagues to ascend to difficulties. In addition to their functional expertise, they must receive training in communication, problem-solving, and diversity to thrive.

Determine how organizational behavior is affected by the effective and ineffective application of structure.

Your authoritative construction keeps up with the pecking order in your association, works with correspondence, and keeps your association chugging along as expected. Viable initiative and solid hierarchical construction mean quite a bit more to the progress of an organization than innovation, as indicated by the Global Establishment of The board. To address an ineffective organizational structure, you must first learn to recognize its warning signs.

Discuss how communications within an organization can be used to encourage behavior within the organization. 

A group of people must be able to communicate with one another and coordinate their activities in order to be an organization rather than just a random collection of people. The activities will be more productive and efficient the more effectively they communicate. An efficient working environment highlights straightforwardness through orders so everybody is clear about his job and reason at work. Incorporate compelling and ineffectual specialized techniques. In the personal and professional spheres of our lives, effective communication is crucial, as it can lead to short- and long-term conflicts and decreased workplace productivity. Despite the fact that we frequently don’t give much thought to the process of communicating while we are doing so, paying closer attention to how you send and receive information can solve issues and strengthen relationships.

HCS 370 Week 4 Impact of Organizational Structure and Communication

The Advantages of Good Communication: 

If everything goes according to plan during the communication process, it is effective: the collector comprehends the message in the manner you planned. Professionally, this makes it possible to carry out necessary procedures correctly and on time, which results in increased productivity and cost savings. Personally, it can improve relationships and prevent misunderstandings. Your chances of communicating well are increased if you know how to do things like listen, pay attention to the other person, and ask questions for clarification.

Barriers are created when communication is poor:

Ineffective communication can result from any process malfunction or disruption. Clearly, language is one example; on the off chance that you, as a source, communicate in a language the collector doesn’t have any idea about, the correspondence falls flat. It is also ineffective communication to write a message to a person who has trouble reading. These are called hindrances, and they are not all so self-evident. For instance, Body language, such as slouching in a chair to give the impression that you are bored, is also a barrier if you have an idea but lack the confidence to voice it.

Absence of Communication: 

Organizational communication is at issue if departments are no longer processing data and sharing information in the way they should. One of the reasons for a breakdown in organizational correspondence is that divisions have started to follow up on their own. This could happen for a variety of reasons, including a lack of trust between departments, the perception that one department cannot do its job, or incompetent department management. The divisions sidestep the authoritative construction, and correspondence starts to separate.

HCS 370 Week 4 Impact of Organizational Structure and Communication

Quality Control Issues: 

A number of checks and balances are built into an organization’s structure to ensure certain levels of quality control. Instructional manuals for products that can be used by the general public are created in collaboration between the marketing department and the engineering department. In order to keep sales moving, accounting collaborates with sales to discuss client accounts. At the point when the authoritative design starts to weaken, these governing rules will stop. Without much input from the marketing group, the group begins to create instruction manuals, leaving out information. If quality control becomes problematic, the organizational structure may deteriorate.

Low Assurance: 

The company’s morale will begin to decline when departments fail to communicate, and employees in those departments are disciplined. Workers begin to overlook the hierarchical design in light of dread of discipline, they have little to no faith in their administrator, or they never again feel remembered for the general achievement or activity of the organization. Due to a breakdown in the company hierarchy, employees may have multiple managers in some instances, which will lead to confusion. An estranged labor force with low resolve is a result of a faltering hierarchical construction.

Client care: 

It is sometimes impossible to monitor interactions with customers with an ineffective corporate structure. If the sales team doesn’t have to tell the customer service team about problems with customers, the customer service people won’t know about it if it happens again. In an incapable hierarchical design, there is no firm approach to taking care of client issues. If customers talk to three different people when they contact the business, they might get three different responses. Customer retention and ongoing revenue suffer as a result. Check your organizational structure for any issues if you notice that your business is having trouble keeping customers. HCS 370 Week 4 Impact of Organizational Structure and Communication




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