BUS 3050 Unit 1 Assignment 2 The Human Communication Process

In a recent work situation, I faced the challenge of informing a group of employees that their current work assignments would end in thirty (30) days due to the client’s decision not to renew the contract. It was essential to deliver this news in a manner that maintained the quality of services they were receiving. Applying the principles of Human Communication: Message, and Constitutive Processes to this scenario, the following analysis emerges:

BUS 3050 Unit 1 Assignment 2 The Human Communication Process

– The company served as the message’s source, while the employees acted as the receivers.

– The informative message stated that the employees would be reassigned to different work sites.

– The encoded message conveyed by the company implied that the employees would have new opportunities, some potentially better than their current ones. 

– However, the decoded message interpreted by the employees was that they were being laid off or terminated, perceiving a loss.

– The communication channel employed a multilayered approach, combining face-to-face verbal communication with a written document to convey the message.

– There were no significant interferences or noise during the delivery of the message.

– All parties involved were familiar with the company’s reassignment policies and competent in understanding the process. The employees had tenure with the company, and the culture of reassignment was well-established.

– The communication context involved delivering the message in a group setting, with the option for individual meetings if necessary. Upper-level supervisors with existing relationships with the employees were responsible for conveying the message.

BUS 3050 Unit 1 Assignment 2 The Human Communication Process

– The intended effect of the communication was to provide the employees with sufficient time and honesty to make them more receptive to the message. Remarkably, this was also the actual effect achieved. Supervisors established shared realities by explaining that reassignments had been successful in the past and emphasizing the ease of transition.

Overall, this communication situation required careful consideration of the message, channel, context, and decoding process to ensure that the employees received the news in an open and receptive manner. The goal of fostering understanding and addressing potential concerns was to facilitate a smooth transition for the employees affected by the contract’s conclusion.